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Never Miss Another

Customer Enquiry

Professional UK-based receptionists answering your calls in your company name – so you never lose business when you’re busy, unavailable or out of hours.

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We'll get in touch at a time that suits you

Incoming call

New customer enquiry answered in your company name

Message sent

Calls answered in your company name

Professional call answering & enquiry handling for businesses across the UK

Never miss an important enquiry

Calls handled during busy periods, meetings and holidays

Appointments booked directly into your dairy

We do more than just take messages

No Long Contracts

Stay because you love our service

Every Missed Call Could Be A Lost Customer

When customers cant reach your business, many simply move on to the next company.

CSnotepad ensures every enquiry is handled professionally, giving your business a reliable first impression even when you’re unavailable.

The Problem

The Solution

How Our Service Works

Simple. Seamless. Stress-free.

Choose Your Plan

Select the plan that suits your business.

→

We Learn Your Business

We agree how calls and enquiries should be handled.

→

We Handle Your Calls

Our receptionists answer your company calls.

→

You Stay Focused

Focus on growing your business while we manage calls.

What Our Customers Say

    
 
 
       Posted on Google  
   
   Roshan Kara 
 
 
 
 Trustindex verifies that the original source of the review is Google. CS Notepad handle all our firms First Notification of Loss incoming calls from potential customers.  They also deal with some of our bookings.  We have found them to be a very responsive and reliable and are delighted with their service.  They also have an out of hours line and operate 24/7 which is very useful for us.  I would be happy to recommend them to any SME business like us!
  
 
      Posted on Google  
   
   Adam Fiske 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service both from the reception and management team. Never any issues with call handling from the reception team and flexible approach always shown by management team
  
 
      Posted on Google  
   
   sarah dudley 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’ve had a really great experience with CSNotepad so far. The service has been smooth, professional and very easy to set up, which is exactly what you want when you’re running a business.

Oli has been incredibly helpful throughout and very hands on whenever I’ve had questions. It’s reassuring to know there’s a real person on the other end who responds quickly and actually helps solve things.

Really happy with the service and would definitely recommend to other small business owners.
  
 
      Posted on Google  
   
   Tanya Harris 
 
 
 
 Trustindex verifies that the original source of the review is Google. We used CSnotepad for the rental of a virtual address, including full mail forwarding. The experience was excellent from start to finish. Everything ran smoothly, with no issues at any stage. The staff were consistently friendly, helpful and professional and their email response times were always prompt. Communication was clear and reliable throughout. I would happily recommend CSnotepad to anyone who is considering using a virtual address service.
  
 
      Posted on Google  
   
   Alex Nicoll 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good set up withb great support
  
 
      Posted on Google  
   
   Jo Roberts-Young 
 
 
 
 Trustindex verifies that the original source of the review is Google. We use CSNotepad for our small business and the staff are brilliant. They're great with our patients, always very happy to adjust the script as needed, and they work hard to get things just the way we want them. Georgina, Ebony, Matt, Carol, Hannah, and the whole team - we love you! Thanks from UBDC
  
 
      Posted on Google  
   
   Jon Clayson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service, we use them across our business to manage all overspill and they are always efficent

Never Miss Another

Customer Enquiry

Request a Callback

Incoming call

Calls answered in your company name

Never miss an important enquiry

Appointments booked directly into your dairy

No Long Contracts

Every Missed Call Could Be A Lost Customer

The Problem

The Solution

How Our Service Works

Choose Your Plan

We Learn Your Business

We Handle Your Calls

You Stay Focused

What Our Customers Say

What's Included As Standard

Free setup

01/02/03/08 telephone number included

Professional call & enquiry handling

Daily message summary

Messages by email & SMS

Out of hours personalised voicemail

Advanced call handling

Call transfer when required

Enquiry escalation & overflow support

Dedicated account manager

Let Us Handle Your Calls

So You Can Focus On Running Your Business

Request a Callback