Never Miss Another
Customer Enquiry
Professional UK-based receptionists answering your calls in your company name – so you never lose business when you’re busy, unavailable or out of hours.
- Calls answered in your business name
- Messages sent instantly by SMS/email
- UK receptionists trained in customer service
- Flexible plans for businesses of all sizes
Request a Callback
We'll get in touch at a time that suits you
Incoming call
New customer enquiry answered in your company name
Message sent
- SMS
Calls answered in your company name
Professional call answering & enquiry handling for businesses across the UK
Never miss an important enquiry
Calls handled during busy periods, meetings and holidays
Appointments booked directly into your dairy
We do more than just take messages
No Long Contracts
Stay because you love our service
Every Missed Call Could Be A Lost Customer
When customers cant reach your business, many simply move on to the next company.
CSnotepad ensures every enquiry is handled professionally, giving your business a reliable first impression even when you’re unavailable.
The Problem
- Missed enquiries
- Interrupted work day
- Voicemails not heard
- Lost customers
- Poor first impressions
The Solution
- Professional call answering
- Appointment booking
- Enquiry handling
- Overflow support
- Out-of-hours cover
How Our Service Works
Simple. Seamless. Stress-free.
Choose Your Plan
Select the plan that suits your business.
We Learn Your Business
We agree how calls and enquiries should be handled.
We Handle Your Calls
Our receptionists answer your company calls.
You Stay Focused
Focus on growing your business while we manage calls.
What Our Customers Say
Posted on Google Roshan KaraTrustindex verifies that the original source of the review is Google. CS Notepad handle all our firms First Notification of Loss incoming calls from potential customers. They also deal with some of our bookings. We have found them to be a very responsive and reliable and are delighted with their service. They also have an out of hours line and operate 24/7 which is very useful for us. I would be happy to recommend them to any SME business like us!Posted on Google Adam FiskeTrustindex verifies that the original source of the review is Google. Great service both from the reception and management team. Never any issues with call handling from the reception team and flexible approach always shown by management teamPosted on Google sarah dudleyTrustindex verifies that the original source of the review is Google. I’ve had a really great experience with CSNotepad so far. The service has been smooth, professional and very easy to set up, which is exactly what you want when you’re running a business. Oli has been incredibly helpful throughout and very hands on whenever I’ve had questions. It’s reassuring to know there’s a real person on the other end who responds quickly and actually helps solve things. Really happy with the service and would definitely recommend to other small business owners.Posted on Google Tanya HarrisTrustindex verifies that the original source of the review is Google. We used CSnotepad for the rental of a virtual address, including full mail forwarding. The experience was excellent from start to finish. Everything ran smoothly, with no issues at any stage. The staff were consistently friendly, helpful and professional and their email response times were always prompt. Communication was clear and reliable throughout. I would happily recommend CSnotepad to anyone who is considering using a virtual address service.Posted on Google Alex NicollTrustindex verifies that the original source of the review is Google. Good set up withb great supportPosted on Google Jo Roberts-YoungTrustindex verifies that the original source of the review is Google. We use CSNotepad for our small business and the staff are brilliant. They're great with our patients, always very happy to adjust the script as needed, and they work hard to get things just the way we want them. Georgina, Ebony, Matt, Carol, Hannah, and the whole team - we love you! Thanks from UBDCPosted on Google Jon ClaysonTrustindex verifies that the original source of the review is Google. Great service, we use them across our business to manage all overspill and they are always efficent
- Trusted by businesses across the UK since 2007
What's Included As Standard
Free setup
01/02/03/08 telephone number included
Professional call & enquiry handling
Daily message summary
Messages by email & SMS
Out of hours personalised voicemail
Advanced call handling
Call transfer when required
Enquiry escalation & overflow support
Dedicated account manager
- 21-day free trial available for new customers
Let Us Handle Your Calls
So You Can Focus On Running Your Business
- No long-term contracts
- Fast and easy setup
- 24/7 options
- Professional answering
- Increase productivity
Request a Callback
We'll get in touch at a time that suits you